一、标准原文
Standard VI(C) — Referral Fees
Members and Candidates must disclose to their employer, clients, and prospective clients, as appropriate, any compensation, consideration, or benefit received from or paid to others for the recommendation of products or services.
二、核心含义
介绍费的双向披露义务:
收到介绍费 → 必须向客户/雇主披露
支付介绍费 → 必须向客户/雇主披露
一句记:任何与推荐相关的金钱或利益流动,都必须透明。
三、介绍费的类型
3.1 你需要披露的"介绍费"
| 类型 | 举例 |
|---|---|
| 现金介绍费 | 推荐客户给律师/会计师/其他顾问,收取佣金 |
| 非现金利益 | 推荐某产品后获赠免费服务、旅游、设备 |
| 服务置换 | "你推荐客户给我,我免费帮你做研究" |
| 间接利益 | 你推荐的产品方雇佣了你的亲属 |
| 折扣安排 | 推荐客户给某经纪商,获得费率折扣 |
3.2 不构成介绍费的情形
- 雇主发放的正常工资和奖金(除非与特定第三方推荐挂钩)
- 市场公开的、与推荐行为无关的促销优惠
- 小额、象征性、不影响客观性的感谢(如午餐邀请,但仍建议披露)
四、披露要求
4.1 披露对象
| 场景 | 披露给谁 |
|---|---|
| 你向客户推荐了第三方服务并收到报酬 | 客户 + 雇主 |
| 你收到第三方推荐来的客户并支付了介绍费 | 该客户 + 雇主 |
| 你推荐了雇主集团内部的其他服务并收到额外报酬 | 客户 + 雇主 |
| 你在工作之外推荐了服务给你认识的人 | 视情况,如涉及专业身份仍需披露 |
4.2 披露内容
必须告知:
- 介绍费的性质 — 是现金还是非现金利益
- 介绍费的金额或价值 — 至少是估值范围
- 支付方是谁 — 谁在支付这笔介绍费
- 与推荐的关系 — 是固定费用还是按成交比例
- 时间 — 是一锤子买卖还是持续性收入
4.3 披露时机
时间轴:
│
├──→ 在推荐行为发生前(或同时)披露
│ 客户应在做决定前就知道你有利益关系
│
└──→ 如果是持续性的介绍费安排,定期提醒客户
五、与其他标准的交叉
| 标准 | 关联 |
|---|---|
| I(B) 独立性 | 未披露的介绍费 → 损害了独立性 → 双违规 |
| III(A) 忠诚义务 | 因介绍费推荐不适合客户的产品 → III(A)+VI(C) |
| IV(B) 额外报酬 | 从第三方获得的介绍费同时也是额外报酬 → 同时需要 IV(B) 披露 |
| VI(A) 利益冲突 | 介绍费本身就是利益冲突 → 必须同时满足 VI(A)+VI(C) |
| III(C) 适当性 | 如果介绍费驱动了不适当的产品推荐 → 叠加违规 |
六、案例
案例 1:律师推荐费
理财师 A 推荐客户给律师 B 做遗产规划,律师 B 支付 A 10% 佣金。A 未告知客户。
违规: A 收了介绍费但未向客户披露。客户误以为 A 的推荐纯粹基于专业判断。
案例 2:基金超市的回扣
某平台根据基金公司支付的"上架费"排列推荐顺序,但未向客户披露这一安排。
违规: "上架费"实质上就是介绍费的变体,未被披露 → 客户以为推荐排序基于客观评估。
案例 3:交叉推荐
会计师 C 和理财师 D 约定互相推荐客户,不涉及金钱支付。
可能合规,但建议披露: 虽然无金钱交换,但如果互相推荐的动机影响客观性,应披露这种关系。最佳实践是告知客户这一互荐安排。
案例 4:集团内部推荐
银行客户经理推荐客户使用本银行的信托服务,经理因此获得额外奖金。
需要披露: 额外奖金与推荐行为挂钩 → 需要向客户披露这一利益关系。
七、记忆口诀
"有来有往,必须言明"
无论是"收"还是"付",只要是因推荐而产生的利益流动,就必须向客户和雇主说清楚。
八、测试题
1. VI(C) 要求介绍费披露的主要对象是:
A) 仅监管机构
B) 雇主、客户和潜在客户
C) 仅合规部门
D) CFA 协会
2. 理财师推荐客户给税务顾问并收取 2000 元介绍费。理财师应该:
A) 只需向雇主报告
B) 在推荐前或同时向客户披露这笔介绍费
C) 如果金额小则不需要披露
D) 只向 CFA 协会报告
3. 关于 VI(C) 与 IV(B) 的关系:
A) 两者无关
B) 介绍费如果来自第三方且与工作相关,同时触发 VI(C) 和 IV(B)
C) VI(C) 取代 IV(B)
D) 只需遵守其中一个
4. 以下哪项最可能构成需要披露的"介绍费"?
A) 雇主发放的季度奖金(基于整体业绩)
B) 推荐客户给某基金后,该基金公司赠送的价值 5000 元的旅游套餐
C) 客户主动送的一盒巧克力
D) 行业会议期间免费的午餐
5. 平台根据基金公司支付的费用排推荐顺序,未向客户披露。这:
A) 合规——这是商业模式
B) 违规——上架费是介绍费/利益冲突的变体,必须披露
C) 合规——只要监管机构不反对
D) 违规——但仅违反 VI(A) 而非 VI(C)
答案
- B — VI(C) 明确要求向雇主、客户和潜在客户披露。
- B — 必须在推荐行为发生前或同时披露,让客户做知情决策。
- B — 来自第三方的介绍费既是 VI(C) 也是 IV(B) 的披露对象。
- B — 5000 元的旅游套餐明显是因推荐行为而获得的非现金利益。
- B — "上架费"本质上就是介绍费的商业变体,未披露 = 违规。
上一课 L082:VI(B) 案例 · 下一课 L084:VI(C) 实际场景应用
1. Standard Text
Standard VI(C) — Referral Fees
Members and Candidates must disclose to their employer, clients, and prospective clients, as appropriate, any compensation, consideration, or benefit received from or paid to others for the recommendation of products or services.
2. Core Meaning
Bidirectional Disclosure Obligation for Referral Fees:
Receiving a referral fee → Must disclose to client/employer
Paying a referral fee → Must disclose to client/employer
In one sentence: Any monetary or benefit flow related to a recommendation must be transparent.
3. Types of Referral Fees
3.1 What You Must Disclose
| Type | Example |
|---|---|
| Cash referral fees | Recommending a client to a lawyer/accountant/consultant and receiving a commission |
| Non-cash benefits | Receiving free services, travel, or equipment after recommending a product |
| Service swaps | "You refer clients to me, I'll do free research for you" |
| Indirect benefits | A relative is employed by the firm whose product you recommended |
| Discount arrangements | Receiving rate discounts for referring clients to a broker |
3.2 What Does NOT Qualify as Referral Fees
- Normal salary and bonuses from the employer (unless tied to a specific third-party recommendation)
- Public promotional offers unrelated to a recommendation act
- Small, token gestures of thanks that do not affect objectivity (e.g., a lunch invitation — though disclosure is still advised)
4. Disclosure Requirements
4.1 To Whom to Disclose
| Scenario | Disclose To |
|---|---|
| You recommended a third-party service to a client and received compensation | Client + Employer |
| You received a client referral from a third party and paid a referral fee | That client + Employer |
| You recommended another service within your employer group and received extra compensation | Client + Employer |
| You recommended a service to someone you know outside of work | Case-by-case — if your professional identity was a factor, disclosure is still required |
4.2 What to Disclose
Must disclose:
- Nature of the referral fee — cash or non-cash benefit
- Amount or value — at minimum, an estimated range
- Who is paying — the source of the referral fee
- Relationship to the recommendation — fixed fee or percentage-based
- Timing — one-off or ongoing income stream
4.3 Timing of Disclosure
Timeline:
│
├──→ Disclose before (or at the time of) the recommendation
│ Clients should know about your interest before they make their decision
│
└──→ For ongoing referral fee arrangements, periodically remind clients
5. Cross-References with Other Standards
| Standard | Connection |
|---|---|
| I(B) Independence | Undisclosed referral fees → compromise independence → double violation |
| III(A) Loyalty | Recommending unsuitable products due to referral fees → III(A) + VI(C) |
| IV(B) Additional Compensation | Referral fees from third parties are also additional compensation → IV(B) disclosure also required |
| VI(A) Conflicts of Interest | Referral fees are a conflict of interest → must satisfy both VI(A) + VI(C) |
| III(C) Suitability | If referral fees drive unsuitable product recommendations → compounded violation |
6. Case Studies
Case 1: Attorney Referral Fee
Financial advisor A refers a client to attorney B for estate planning. Attorney B pays A a 10% commission. A does not disclose this to the client.
Violation: A received a referral fee but did not disclose it to the client. The client mistakenly believed A's referral was based purely on professional judgment.
Case 2: Fund Supermarket Kickbacks
A platform ranks recommendations based on "listing fees" paid by fund companies but does not disclose this arrangement to clients.
Violation: "Listing fees" are a variant of referral fees; without disclosure, clients believe the ranking is based on objective assessment.
Case 3: Cross-Referral Arrangement
Accountant C and financial advisor D agree to refer clients to each other, with no monetary payment involved.
Potentially compliant, but disclosure is recommended: Although no money changes hands, if the mutual referral motivation affects objectivity, the relationship should be disclosed. Best practice: inform clients of the cross-referral arrangement.
Case 4: Intra-Group Referral
A bank relationship manager recommends the bank's own trust services and receives an additional bonus for it.
Disclosure required: The extra bonus is tied to the referral act → the financial interest must be disclosed to the client.
7. Memory Aid
"If money or benefit flows from a referral, the flow must be shown."
Whether receiving or paying, any benefit flow arising from a recommendation must be made clear to clients and the employer.
8. Practice Questions
1. VI(C) requires referral fee disclosure primarily to:
A) Regulators only
B) Employer, clients, and prospective clients
C) Compliance department only
D) CFA Institute
2. A financial advisor refers a client to a tax consultant and receives a $2,000 referral fee. The advisor should:
A) Report to the employer only
B) Disclose this referral fee to the client before or at the time of the referral
C) No disclosure needed if the amount is small
D) Report to CFA Institute only
3. Regarding the relationship between VI(C) and IV(B):
A) They are unrelated
B) If referral fees come from a third party and are work-related, both VI(C) and IV(B) are triggered
C) VI(C) replaces IV(B)
D) Only one needs to be complied with
4. Which of the following most likely constitutes a "referral fee" requiring disclosure?
A) A quarterly bonus from the employer (based on overall performance)
B) A $5,000 travel package gifted by a fund company after recommending their fund to a client
C) A box of chocolates voluntarily given by a client
D) A free lunch during an industry conference
5. A platform ranks recommendations based on fees paid by fund companies without disclosing this to clients. This:
A) Is compliant — it is a business model
B) Is a violation — listing fees are a variant of referral fees/conflicts of interest and must be disclosed
C) Is compliant — as long as regulators do not object
D) Is a violation — but only of VI(A), not VI(C)
Answer Key
- B — VI(C) explicitly requires disclosure to the employer, clients, and prospective clients.
- B — Must be disclosed before or at the time of the referral to allow clients to make informed decisions.
- B — Referral fees from third parties are subject to disclosure under both VI(C) and IV(B).
- B — A $5,000 travel package is clearly a non-cash benefit obtained through a recommendation act.
- B — "Listing fees" are a commercial variant of referral fees; non-disclosure = violation.
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